The frequency of your eye exams depends on your eye health and visual needs. We recommend a routine eye exam every 1-2 years. For those who wear corrective lenses, have diabetes, or are over 65, annual visits are advised.

A comprehensive eye exam assesses not only your vision but also your overall eye health. We check for:

• Cataracts

• Macular Degeneration

• Glaucoma

• Diabetic Eye Disease

• Myopia/Hyperopia/Astigmatism

• Amblyopia (Lazy Eye)

• Dry Eye

No, you do not need a referral to see an optometrist. However, if your doctor or another healthcare provider has recommended an eye exam, we’re happy to collaborate with them to ensure you receive the best care.

Most consultations are covered by Medicare, depending on your eligibility. If your consultation is not covered, our staff will inform you of the fees before the examination. Additional charges may apply for specialised scans or services. If you have any questions about fees, our team is happy to assist.

Yes, we accept private health insurance. If you have extras cover, you may be eligible for rebates on spectacles and contact lenses. Coverage varies between insurers and policies, so we recommend checking your entitlements with your insurer.

A standard eye exam typically takes around 40 minutes, allowing ample time for a thorough assessment of your vision and eye health. You’ll also have the opportunity to ask any questions or discuss concerns.

Please bring your current prescription glasses and/or contact lenses along with their prescription. If you wear sunglasses, bring them as well, in case your pupils need to be dilated. Don’t forget your Medicare and health insurance cards.

The processing time for glasses and contact lenses varies based on your prescription and lens type, but they are typically ready within 10-14 working days. We will notify you via text or phone call as soon as they are available for collection.

Children should have their first eye exam between ages 3 and 5, as early detection of vision issues is critical for their learning and development. We also recommend an eye exam just before starting school. Regular check-ups are important, and if you notice any signs of vision problems - such as squinting, frequent eye rubbing, or difficulty focusing - it's best to schedule an appointment sooner.

Yes. Our optometrists are therapeutically endorsed, meaning they are trained to diagnose, treat, and prescribe medications for various eye concerns. We also collaborate with your GP and ophthalmologist, ensuring a coordinated approach for the best possible results.

The best way to determine if contact lenses are suitable for you is through a comprehensive eye exam. Our optometrist will assess your prescription and overall eye health to tailor the solution to your needs. With advancements in lens technology, contact lenses are now a great option for most people. Whether you have dry eyes, a unique prescription, or specific visual requirements, contact lenses could be an ideal choice for improved vision and comfort.

Yes, because glasses sit away from your eyes while contact lenses rest directly on the eye, the prescriptions differ to provide the best vision correction for each.

Yes! We offer prescription sunglasses ideal for driving, sports, and travel. Our selection of sunglasses and lenses are designed for the perfect balance of comfort, performance, and style.

Yes, we offer blue light-blocking lenses as an add-on coating to reduce digital eye strain and improve comfort. Each pair of glasses is customized to suit your specific vision needs, and we do not offer ready-made glasses.

Avulux lenses are specifically designed to filter out wavelengths of light known to trigger migraines and light sensitivity. These lenses have been clinically proven to alleviate migraine discomfort without distorting colours, so you can carry on with your daily activities more comfortably.

Yes, we offer custom tints that can help alleviate various vision-related challenges caused by light sensitivity, including:

• Migraines and photophobia

• Post-concussion vision issues

• Enhanced contrast for reading or screen use

• Glare reduction for sports and outdoor activities